What Our London: North, East, and Southeast Home Cleaning Customers are Saying

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Sebastian D.
4.7
193
I was expecting to see Bianca, who had cleaned with us last week. This was due used with Bianca before the end of her clean last week. We were very happy with the job she did and wanted her to come back on a routine basis - she seemed to understand this. Instead, today, a new person turned up on our door step - although very amiable and well-presented, we explained we were expecting Bianca and he said that he would call Handy HQ to see what the mix-up was about. He left the house to get a coffee and make the call to Handy, then texted me to ask if Bianca had arrived yet - I attempted to respond say that she had not, but the message bounced back saying the number was not valid. We therefore had no cleaner today and I would like a refund please for the charge that has been made to my account. Please note that I was expecting one cleaner only to attend on a routine basis with the option to change if necessary - we live in a house with five floors and have a small baby - I do not have tine to show a new person around each week and explain all the ins and outs to them. Please ensure that I am refunded for this week's clean and that Bianca attends next week - we are happy to change the time and/or date of the clean if she is not able to make 8.00am in Wednesday. Regards, Elizabeth
Pro@2x
Lubova A.
4.6
813
Really lovely lady. Did a thorough and good clean. Vert efficient.
Pro@2x
Georgiana A.
4.7
1951
she was great
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Gabriela A.
4.7
1428
Professionsl and polite
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Daniela B.
4.4
191
Brilliant service. Lovely lady. Very happy with service.
Pro@2x
Kalina M.
4.0
51
Socialable pleasent and worked very well
Pro@2x
Prisca D.
4.6
587
Wonderful job
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Ramona P.
4.6
74
Excellent job again. Thank you.
Pro@2x
Emily A.
4.4
843
She's great!
Pro@2x
Iuliana D.
4.4
38
You did a great job. Thank you
Pro@2x
Malgorzata S.
4.0
154
Not bad but left 1h earlier. Did not hoover behind or under the sofas. Was in a hurry to leave. I would like to claim 1h back please
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Jennifer S.
4.7
146
Excellent work!! Thank you very much!
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Ilie Nicolae G.
4.2
139
Thank-you! Very professional, nice person and great job. 5 stars!
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Ignat I.
4.6
501
Thanks a lot again, hopefully see you soon
Pro@2x
Delia Iulia B.
4.5
98
Again, many thabks for your hard work!
Pro@2x
Emily A.
4.4
843
Great work
Pro@2x
Elena M.
4.3
197
Great work! House looks super clean & tidy!
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Barbara T.
4.6
98
Barbara was great and detailed.
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Rodica P.
4.2
294
Thank you for another good job
Pro@2x
Veronica T.
4.3
233
Thanks Veronica!
Pro@2x
Natalia N.
4.4
103
Really, really brilliant. Thank you so much!
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Gabriela M.
4.0
92
It was perfect